Privacy Policy
Trust Trade International ("we", "our", or "us") is committed to protecting the privacy and security of our clients' and users' personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our IT Services and IT Enabled Services (ITES). We operate in strict compliance with the Digital Commerce Operation Guidelines 2021.
1. Information We Collect
We only collect information that is necessary to provide our services and fulfill our legal obligations:
- Business Information: Company name, contact details, trade licenses, TIN, and other relevant corporate documents required for B2B service agreements.
- Personal Information: Names, email addresses, and phone numbers of primary contacts provided during inquiries or service registration.
- Technical Data: IP addresses, browser types, and usage data collected via standard analytics tools to improve website functionality.
- Service Data: Data processed on behalf of our clients as part of Managed IT or ITES operations.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our IT and ITES solutions.
- To communicate with you regarding service updates, technical support, and billing.
- To comply with regulatory requirements, including verifying the identity of our clients.
- To improve our service offerings and website user experience.
3. Data Protection and Security
Security is our priority. We implement enterprise-grade security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal or business information to third parties. We may disclose information only in the following circumstances:
- Legal Compliance: When required by law, subpoena, or to comply with directives from authorized government bodies in Bangladesh.
- Service Providers: To trusted third-party vendors who assist us in operating our business, provided they agree to keep this information confidential and secure.
5. Use of Cookies
Our website uses cookies to enhance user experience and analyze site traffic. By using our website, you consent to our use of cookies. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the site.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, resolve disputes, and comply with our legal and regulatory obligations.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact our Compliance Officer.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our dedicated Compliance team. We guarantee a response within 72 hours.
Email: trusttintl@gmail.com
Phone: 02333324153
Address: N/32, Fozol Tower, West Supariwala Para, Dewanhat, Doublemooring, Chattogram, 4100